Emergency HVAC Guide: What to Do Before Help Arrives

By Briggs Heating
on
HVAC technician with PPE checking a furnace in a well-lit basement during an emergency call

When your heat vanishes on a freezing night, or the AC gives out in a record-breaking heatwave, panic can settle in fast. At Briggs Heating, we know it’s not just about comfort—sometimes, it’s about safety, too. HVAC emergencies don’t wait for business hours or perfect weather.

Whether you’re a homeowner with a family or keeping a business running for your customers, knowing what to do before help arrives makes all the difference. Here’s the action plan you’ll wish you’d had—until now.

Recognizing an HVAC Emergency 🛑

Not every strange sound or stuffy room is an emergency. But certain signs mean you need help now:

  • No heat during sub-freezing temperatures
  • No cooling during dangerous heatwaves
  • Sudden electrical smells or smoke from vents
  • Loud bangs, pops, or grinding from equipment
  • Carbon monoxide alarms going off
  • Water pooling around indoor units or ceilings
  • Power outage affecting heating, cooling, or critical ventilation

If you run a business, loss of HVAC can also mean lost revenue, food spoilage, or unsafe conditions for staff and customers. If you’re not sure, err on the side of caution—better a false alarm than a real disaster.

Real-World Emergency Scenarios

  • Winter storm, furnace stops, outside temp drops to single digits.
  • Restaurant kitchen fills with smoke after exhaust failure.
  • Apartment building: AC dies during 100°F heatwave, elderly residents in distress.

These aren’t just stories—they’re the calls we answer every season.

Immediate Safety Steps: What To Do First

Before you do anything else, put safety first. Here’s a quick checklist:

  • Check for threats: Smell gas? Hear sparking? See smoke? Evacuate and call 911 before anything else.
  • Turn off the system: If it’s safe, switch off the HVAC at the thermostat or circuit breaker.
  • Ventilate if needed: Open windows if there’s smoke or strange odors (unless it’s bitter cold or extreme heat).
  • Protect pipes: In winter, open cabinets under sinks to let heat circulate and drip faucets to prevent freezing.
  • Keep doors closed: Limit heat or cool loss by closing doors to unused rooms.
  • Monitor indoor air: If you have a carbon monoxide detector, check it regularly. Replace batteries if needed.
  • Unplug sensitive electronics: Power surges during outages can damage devices.

What NOT to Do

Sometimes, what you don’t do is just as important:

  • Don’t try complex repairs: It’s tempting to tinker, but HVAC systems mix electricity, gas, water, and moving parts.
  • Don’t use ovens or grills to heat rooms: Fire risk and carbon monoxide are real dangers.
  • Don’t cover vents: Blocking airflow stresses the system and can make things worse.
  • Don’t ignore warning signs: Unusual noises, burning smells, or water leaks need professional eyes.

Temporary Comfort Solutions 🧊

While you wait for Briggs Heating to arrive, a few smart moves can help:

  • Dress in layers or use blankets: In cold weather, bundle up and gather everyone in the warmest room.
  • Fans and shade: In summer, close blinds and use portable fans to circulate air.
  • Stay hydrated: Especially important during AC outages.
  • Portable heaters or coolers: Use only if they’re rated for indoor use and never leave them unattended.
  • Seal gaps: Towels under doors or plastic over windows can slow temperature loss.

Remember, these are stopgaps—never a substitute for a working HVAC system.

When to Call a Professional

Some issues can wait, but here’s when to reach out immediately:

  • No heat or AC in extreme temperatures
  • Repeated system shutdowns or tripped breakers
  • Gas, burning, or electrical smells
  • Unusual water leaks near units
  • Carbon monoxide alarms
  • No power to essential ventilation or medical equipment

Search “AC Repair near you” or “emergency hvac” the moment you sense danger—or just call Briggs Heating. We’re ready 24/7, holidays included.

What NOT to Try Yourself

DIY has its place, but not during a true emergency. Avoid:

  • Opening sealed panels on furnaces, ACs, or heat pumps
  • Trying to patch gas or refrigerant lines
  • Resetting breakers repeatedly
  • Bypassing safety switches or alarms

Instead, jot down what you see, hear, or smell. This helps us diagnose faster when we arrive.

What Pros Do On Arrival

When Briggs Heating’s emergency crew arrives, here’s what happens:

  1. Safety assessment: We check for gas leaks, electrical hazards, and immediate dangers.
  2. System diagnostics: Using pro-grade tools, we pinpoint the fault—whether it’s a failed blower, bad thermostat, or leaking coil.
  3. Temporary solutions: If a full repair isn’t possible right away (like during a storm or waiting for a part), we set up safe, temporary fixes.
  4. Clear communication: We’ll explain what happened, what’s needed, and your safest next steps.
  5. Documentation: For commercial clients, we provide incident reports for your records or insurance.

We follow guidelines from organizations like the National Fire Protection Association (NFPA) and local building codes.

Prevention & Maintenance

The best emergency is the one that never happens.

  • Regular filter changes: Dirty filters stress the system and cut efficiency.
  • Seasonal tune-ups: Professional maintenance catches worn parts before they break.
  • Test alarms: Carbon monoxide and smoke detectors should be checked monthly.
  • Business owners: Schedule IAQ (indoor air quality) checks and duct cleanings to keep your environment safe.

Following EPA and Department of Energy recommendations for HVAC care pays off in fewer breakdowns and lower bills.

Costs & Time Factors

Emergency HVAC service is like calling a tow truck at midnight—faster, but sometimes pricier. Here’s what affects the process:

  • Time of day: Nights, weekends, and holidays may mean longer waits or higher fees.
  • Weather: Severe storms can slow response or limit what repairs are possible right away.
  • Parts availability: Some fixes need parts from the warehouse—sometimes a quick patch gets you through the night until full repair.
  • Scope: A simple thermostat swap is fast; a failed blower or major leak takes longer.

We’ll always explain your options and keep you updated.

When It’s an Emergency

Still not sure if you should call? Here’s a quick gut-check:

  • Is anyone at risk? (Infants, elderly, medically vulnerable, pets)
  • Is property damage possible? (Water leaks, freezing pipes)
  • Is the building’s use critical? (Healthcare, food service, 24/7 operations)
  • Are alarms sounding? (CO, smoke, or system alerts)

If you answer “yes” to any, it’s time to get Briggs Heating on the line.

FAQ: Emergency HVAC

Q: How fast can emergency HVAC help arrive?
A: Response time varies by weather, traffic, and call volume—but our 24/7 crews aim to reach you as quickly as safety allows.

Q: Is it safe to stay home during a breakdown?
A: If there’s no risk of fire, gas, or carbon monoxide, staying bundled up or cooled off in a single room is usually fine for a short time. If in doubt, leave and call for help.

Q: Will my warranty cover emergency repairs?
A: Many manufacturer warranties exclude after-hours or emergency work. We’ll discuss options with you before starting.

Q: Can I use space heaters or window ACs?
A: Yes—if they’re rated for indoor use and not left running unattended. Never use outdoor equipment indoors.

Local & Seasonal Considerations 🌦️

  • Blizzards and ice storms: Prepare for longer power outages. Keep backup blankets and consider battery-powered CO alarms.
  • Heatwaves: Drink extra water and check on seniors, kids, and pets often.
  • Holidays: Emergency calls spike. Have our number handy for quick dialing.
  • Storm damage: After severe weather, check for visible damage to outdoor units, disconnected wires, or blocked vents—but only from a safe distance.

Briggs Heating: 24/7 Emergency HVAC, Ready When You Need Us

No one plans for an emergency HVAC failure. But quick thinking—and the right help—can make all the difference. Our team at Briggs Heating is always on call, day or night, ready to restore comfort and safety to your home or business.

Don’t wait out the storm alone.

Call Briggs Heating now — or reach us anytime at  877-748-7966 .

Heating issues? Briggs is ready to help. | Speak to an Expert 877-748-7966